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Optimizing customer retention will be a priority in 2020

Optimizing customer retention will be a priority in 2020 Guy Marion Contributor Share on Twitter Guy Marion is CEO/co-founder of Brightback, the first automated customer retention software for subscription businesses. More posts by this contributor 6 steps to reduce churn for high-volume subscription companies We’ve seen our fair share of shocking headlines […]

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African logistics startup Lori Systems raises Series A led by Chinese investors

African logistics startup Lori Systems raises Series A led by Chinese investors African on-demand trucking logistics company Lori Systems has raised a Series A round led by Chinese investors Hillhouse Capital and Crystal Stream Capital. Other participating investors included Nigeria and U.S.-based EchoVC, Flexport CEO Ryan Petersen and Nigerian founder Iyinoluwa Aboyeji. […]

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Every startup is a bank–or wants to be

Every startup is a bank–or wants to be Hello and welcome back to Equity, TechCrunch’s venture capital-focused podcast, where we unpack the numbers behind the headlines. This week we did something just a little bit new. Kate was in studio at TechCrunch’s SF HQ. Alex was in his dork cave in Providence. And […]

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The first hires are the hardest

The first hires are the hardest Tim Hsia & Neil Devani Contributor Share on Twitter Tim Hsia is the CEO of Media Mobilize and a Venture Partner at Digital Garage. Neil Devani is an angel investor and venture capitalist focused on companies solving hard problems. More posts by this contributor Getting press […]

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Uber is entering the ads business

Uber is entering the ads business Uber will become an ad platform, selling space inside its Eats app to restaurants hoping to lure in more food delivery orders. A recent Uber job listing spotted by TechCrunch seeks an Uber Eats Ads Lead “to lead the team and efforts responsible for creating a […]

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China’s Didi to relaunch Hitch carpooling service this month

China’s Didi to relaunch Hitch carpooling service this month Chinese ride-hailing firm Didi Chuxing said today it will conduct a trial relaunch of its Hitch carpooling service in seven major Chinese cities with additional safety features by end of the month, more than a year after suspending the service following the murder […]

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Senegal’s NIMA Codes to launch address app in 15 African countries

Senegal’s NIMA Codes to launch address app in 15 African countries Senegalese startup NIMA Codes — a digital mapping service for locations without formal addresses  —  has upgraded its app and plans to go live in 15 African countries in 2020. The pre-seed stage startup launched in 2018 around an API that […]

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Uber’s losses top $1 billion, trumping better than expected revenues

Uber’s losses top billion, trumping better than expected revenues Better than expected revenues couldn’t divert investor attention from the fact that Uber still managed to lose more than $1 billion in the most recent quarter as the company’s stock fell in after-hours trading. There are bright spots in the latest earnings report, […]

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WeWork-owned Meetup confirms restructuring, layoffs

WeWork-owned Meetup confirms restructuring, layoffs WeWork’s efforts to cut costs following the ouster of its chief executive officer and a delayed initial public offering looks to be impacting its subsidiaries. Meetup, which WeWork acquired for a reported $200 million in 2017, announced a round of layoffs this morning, TechCrunch has learned. The […]

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Startups Weekly: Understanding Uber’s latest fintech play

Startups Weekly: Understanding Uber’s latest fintech play Hello and welcome back to Startups Weekly, a weekend newsletter that dives into the week’s noteworthy startups and venture capital news. Before I jump into today’s topic, let’s catch up a bit. Last week, I wrote about how SoftBank is screwing up. Before that, I […]

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